Talk to the people who handle the file

Enquiries reach our coordination team directly. Clinical questions are routed to the pharmacist. Nothing here is a chatbot, and nobody will answer a clinical question who is not qualified to.

Patients & families

Availability, feasibility for your country, documentation you will need, and shipping questions.

Prescribing physicians

Manufacturer and batch documentation, certificates of analysis, and import-pathway questions.

Regulators & auditors

Licensing documentation, entity details, and records for verification purposes.

Email

support@anewmethealth.com

Whats App

+8801540071497

Fastest for a quick feasibility question.

Office

will be disclosed later

Fastest for a quick feasibility question.

Hours & Response

09:00 am – 09:00 pm

First reply typically within working hours.

Include these and we can answer in one reply

Medicine name and strength exactly as prescribed

Quantity and how long it needs to last

Destination country and city

Whether you already hold a prescription

How soon you need it

MEDICAL EMERGENCIES

This inbox is not monitored continuously and is not a route to urgent care. If you are experiencing a medical emergency, contact your local emergency service or attend a hospital.